Privacy Policy

At RetailGPT, we are deeply committed to the privacy and security of our users.

This privacy policy outlines how we collect, utilize, and disclose information pertaining to our users.

Information We Collect

Personal Information: We may gather personal details such as your name, email address, and contact number when you register for our service.

Chat Data: This includes the questions posed by your customers and the responses generated by our chatbot, along with any manual interventions made by the store owner.

Usage Data: We might collect data related to the pages visited on your site, time spent on each page, and the actions performed by your customers.

How We Use Your Information

We utilize the information we gather for various purposes:

  • To deliver our chatbot service: We employ your personal and chat data to render our chatbot services to you and your customers.
  • To customize our chatbot service: Your usage and chat data help us tailor our chatbot service to suit your business requirements and enhance our service quality.
  • To enhance our service: We analyze your usage and chat data to evaluate and refine our chatbot's performance.
  • To communicate with you: Your personal information may be used to keep you informed about our services, including updates or modifications.

Information We Share

We may disclose your information to:

  • Service Providers: Third-party service providers performing functions such as hosting, data analysis, and customer support may have access to your information.
  • Business Partners: Information might be shared with partners offering related services or products that could benefit you.
  • Legal Obligations: Compliance with legal mandates, regulations, or governmental requests may require us to share your information.


While we take diligent measures to secure your information, no method of security is entirely infallible, and we cannot assure absolute security.

Changes to this Privacy Policy

This policy may undergo occasional revisions.

Any substantial changes will be communicated through a notice on our website or via email.

Contact Us

For any inquiries or concerns about this privacy policy, please reach us at

Last updated: August 8, 2023